j888 Privacy Policy – Pakistan Data Protection Commitment

This Privacy Policy is issued by j888, the operator of the online betting and casino platform accessible at j888-jit.com ("j888", "we", "us", "our"). j888 is a digital entertainment platform built specifically for the Pakistani market, offering sports betting — with a particular focus on cricket and football — live casino games, Teen Patti, online slots, virtual sports and related services.

For the purposes of data protection, j888 is the data controller in respect of all personal information collected from members and users of the j888 platform. This means j888 is responsible for determining how and why your personal data is processed, and for ensuring that processing is carried out lawfully, fairly and transparently.

This policy applies to all personal data collected through the j888 website at j888-jit.com, through any future mobile applications associated with j888 and through any other channel through which a user interacts with the j888 platform. If you have any questions about who controls your data or how to exercise your rights, the contact details at Section 12 will reach the right people at j888.

j888 collects only the personal data that is genuinely necessary to provide you with a safe, compliant and fully functional betting and casino service. The categories of data collected are set out below.

j888 collects personal data through the following methods, all of which are disclosed transparently to members:

• Direct collection: When you complete the j888 registration form, make a deposit, request a withdrawal, contact customer support or update your account settings, you provide data directly to j888.
• Automated technical collection: When you visit j888-jit.com, our servers automatically record certain technical data including your IP address, device information and browser type. This data is collected to maintain platform security, diagnose technical issues and analyse aggregate usage patterns.
• Cookies and similar technologies: j888 uses cookies and similar tracking technologies to maintain your login session, remember your preferences and collect anonymised usage analytics. See Section 7 for full details of j888's cookie practices.
• Third-party sources: In certain cases — for example during enhanced identity verification or fraud screening — j888 may receive data about you from authorised third-party identity verification services. This data is used solely for the stated verification purpose.
• Payment processors: When you make a payment via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or card, j888 receives confirmation data from the payment processor confirming the transaction reference, amount and source account. Full payment credentials are handled by the processor and not transmitted to j888.

j888 processes your personal data only for the specific, lawful purposes described below. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected.

• Account management: To create, maintain and secure your j888 account, verify your identity at registration and on request, reset passwords and manage account preferences.
• Service delivery: To process deposits and withdrawals in PKR, settle bets and casino winnings, credit bonuses and cashback, and provide the full range of j888 betting and casino services to you.
• Legal and regulatory compliance: To fulfil Know Your Customer (KYC) obligations, conduct Anti-Money Laundering (AML) screening, report suspicious activity where required and maintain records for the periods mandated by applicable law.
• Fraud prevention and security: To detect, investigate and prevent fraudulent activity, unauthorised account access, money laundering and any other activity that could harm j888 members or the integrity of the platform.
• Responsible gaming: To monitor for indicators of problem gambling behaviour, administer responsible gaming tools requested by members (deposit limits, self-exclusion, cooling-off periods) and fulfil our duty of care obligations toward Pakistani members.
• Customer support: To respond to queries, resolve complaints, manage disputes and provide technical assistance through j888's 24/7 support channels.
• Platform improvement: To analyse aggregated, anonymised usage data for the purpose of understanding how Pakistani members use j888 and improving the product accordingly.
• Marketing communications: To send promotional offers, bonus notifications and product updates to members who have opted in to receive such communications. You can opt out at any time through your account settings or by contacting support.

j888 takes the sharing of your personal data seriously. We share data only where it is necessary for service delivery, legally required or with your explicit consent. We do not sell your personal data to third parties for marketing or commercial purposes. The categories of third parties to whom j888 may disclose personal data are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT partner banks, Visa/Mastercard acquiring banks. These processors receive transaction data necessary to facilitate your deposits and withdrawals. Each processor handles this data under their own privacy and security standards.
• Identity verification providers: Third-party KYC and AML screening services used to verify identity documentation and screen against financial crime watchlists. Data shared is limited to what is necessary for the specific verification check.
• Game content providers: Providers of live casino, slot, virtual sports and other game content integrated into j888 receive anonymised session and betting data necessary for game delivery, fairness verification and technical support. These providers do not receive your full identity or payment data.
• Technology infrastructure providers: Cloud hosting, content delivery and cybersecurity service providers who operate parts of the j888 technical infrastructure. All such providers are bound by data processing agreements requiring them to handle j888 member data confidentially and securely.
• Regulatory and law enforcement authorities: Where required by applicable law, court order or regulatory obligation, j888 will disclose member data to Pakistani or international regulatory bodies, financial intelligence units or law enforcement agencies. j888 will notify members of such disclosure where legally permitted to do so.

All third parties with whom j888 shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security measures and to refrain from using the data for their own independent marketing or commercial purposes.

All financial transactions on j888 are processed exclusively in Pakistani Rupees (PKR), which means your payment data never passes through international currency conversion systems that would expose it to additional jurisdictions or processing parties. This is a deliberate design choice at j888 that simplifies the data flow around your payments and reduces the number of systems your financial data touches.

The specific security measures j888 applies to payment data are:

• SSL/TLS encryption: All data transmitted between your device and j888-jit.com is encrypted using industry-standard SSL/TLS protocols. This applies to every page on the j888 platform — not just the payment pages.
• PCI-DSS certified gateway: Card payments at j888 are processed through a PCI-DSS certified payment gateway. j888 does not receive, store or process full card numbers on its own servers. The gateway tokenises card data before any transaction reference reaches j888's systems.
• Same-source withdrawal policy: j888 will only process withdrawal requests to the same Easypaisa, JazzCash, NayaPay, SadaPay, bank account or card from which a deposit was originally made. This policy directly prevents fraudsters from redirecting your funds to an account they control even if they gain temporary access to your j888 account.
• Transaction monitoring: All deposits and withdrawals are monitored in real time for patterns associated with fraud, money laundering and account compromise. Unusual activity triggers an internal review before funds are released.
• Two-factor authentication: j888 members can enable two-factor authentication via their registered Pakistani mobile number for an additional layer of account security.

j888 uses cookies — small text files stored on your device by your browser — and similar tracking technologies to operate the platform effectively and improve the experience for Pakistani members. Below is a plain-English explanation of the cookies j888 uses and why.

• Essential cookies: These are strictly necessary for j888 to function. They maintain your login session so you do not have to log in again every time you navigate between pages, and they remember your language and currency preferences. You cannot opt out of essential cookies and continue to use j888 as a logged-in member.
• Security cookies: Used to detect and prevent fraudulent activity, bot access and cross-site request forgery attacks. These cookies protect your j888 account and the integrity of transactions.
• Analytics cookies: j888 uses anonymised analytics cookies to understand how members navigate the platform in aggregate — which pages are visited most, which features are used and where members encounter issues. This data informs product improvements. No individual member is identified in analytics reporting.
• Functional cookies: These remember certain optional preferences you have set, such as your preferred table minimum on live casino games, to make your return visits more convenient.
• Marketing cookies: If you have opted in to promotional communications, j888 may use cookies to understand which promotions you have engaged with in order to send you relevant rather than generic offers. You can opt out of marketing communications at any time.

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from using j888 as a logged-in member. Blocking analytics and functional cookies will not affect your ability to use the platform but may result in a slightly less personalised experience.

j888 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to any legal retention obligations that require data to be kept for a defined minimum period. The specific retention periods applied to different categories of j888 member data are described below.

• Account and identity data: Retained for the duration of your active j888 membership plus a minimum of five years after account closure, in compliance with anti-money laundering record-keeping obligations.
• Transaction data (deposits, withdrawals, bets): Retained for a minimum of five years from the date of the transaction. This period reflects standard financial record-keeping requirements applicable to online gaming and payment processing operations.
• Customer support communications: Retained for three years from the date of the last relevant interaction, to allow resolution of any deferred disputes or complaints and to maintain a record of service commitments made to members.
• Technical and session data (IP logs, device data): Retained for twelve months from collection for security monitoring and fraud investigation purposes, then deleted or fully anonymised.
• Marketing preferences and communications: Retained for as long as you remain subscribed to j888 marketing communications. Where you opt out, your opt-out preference is retained indefinitely to ensure we do not inadvertently re-subscribe you.
• Responsible gaming records (self-exclusion, limits): Retained for the duration of the exclusion period plus five years thereafter, to prevent circumvention of self-exclusion through new account registrations.

When data is no longer required for any active purpose and the applicable retention period has expired, j888 securely deletes or irreversibly anonymises it so that it can no longer be attributed to any individual member.

As a j888 member, you have specific rights in relation to your personal data. j888 respects these rights and will respond to any valid request promptly, normally within 30 days. To exercise any of the rights below, contact j888 at support@j888-jit.com with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity.

j888 is strictly for adults aged 18 and above. We do not knowingly collect personal data from any person under 18 years of age. If j888 becomes aware that an account has been registered by or on behalf of a person under 18, the account will be immediately suspended and all associated data will be reviewed and handled in accordance with applicable child protection obligations.

j888 takes the protection of minors seriously and actively implements age verification procedures at registration to reduce the risk of underage access. No data collected from a person under 18 will be retained beyond what is necessary to close the account and document the incident as required by our safeguarding obligations.

j888 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law or improvements in how we operate the platform. When we make material changes to this policy, we will notify active members through the contact details associated with their j888 account (mobile number or email) and update the "Last Updated" date displayed at the top of this page.

We encourage all j888 members to review the Privacy Policy periodically, particularly following any notification of updates. Your continued use of j888 after a policy update has been communicated constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes to this policy, you should stop using j888 and contact support to request account closure.

Minor updates — such as clarifications that do not change the substance of how your data is processed — may be made without individual notification. The "Last Updated" date will always reflect the date of the most recent change of any kind.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, want to raise a concern about how j888 has handled your personal information, or need to report a suspected data security incident, please contact j888 through the following channels:

• Email: support@j888-jit.com — use the subject line "Privacy Query" or "Data Rights Request" for fastest routing to the right team member.
• Live Chat: Available 24/7 directly within your j888 account — suitable for urgent data security concerns or immediate questions about your account data.
• FAQ: Common privacy and account data questions are answered in the j888 FAQ section at j888-jit.com/faq.

j888 will acknowledge all privacy-related requests within 48 hours and will provide a full response within 30 calendar days. Where a request is particularly complex or where we have received a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it before the initial 30-day period expires.